Lead time – from order to delivered
Mirror or Glass products regardless of size are fragile. They require care and understanding when it comes to handling, packaging and distribution. We have developed the above delivery options to cater for all requirements in the UK nationwide.
If the size is less than 1 metre square, the lead time is 2-4 weeks.
If your size is between 1 to 2 metre square, the lead time is 4-6 weeks.
If your size is over 2 metre square, the lead time is 6-8 weeks.
The reason why we have these lead times is because there are several processes regarding making toughening and laminated glass/mirrors for products like splashbacks, table tops and shower screens.
The stages for custom glass & mirror include cutting, polishing, being toughened (we only have one toughened machine). This machine is to create the safety glass. Below is an example of the stages this machine has:
Once toughened, we may have to paint the glass (if required). We need time for the glass to dry in our drying room, before it goes to packaging and picked up from the courier, then they deliver.
For orders over 1 metre square, we have to use a specialist glass/mirror courier. They only collect once a week at our facility. Most major courier providers don’t accept large glass/mirror items.
Once the glass/mirror has been made, here are the delivery options we provide as part of our service:
PARCEL SERVICE – DHL DELIVERY
- Items under 1000mm x 1000mm or 15kg
- Tracked Delivery
- Next Day Delivery
NATIONAL DEDICATED VEHICLE – FRAGILISTICS
- Items under 2700mm X 1630mm
- Budget delivery option – Roughly 1 week delivery from collection
- One man delivery – help unloading may be required
PALLET NETWORK – STILLER TRANSPORT
- FLAT PALLET – Boxed items (Max size 1200mm x 1000mm or 200kg)
- SINGLE A FRAME – Multiple panels (Max size 1500mm x 1800mm or 1000kg)
- DOUBLE A FRAME – Multiple panels (Max size 2400mm x 1800mm or 1000kg)
- Next Day Delivery – Tail lift vehicle or Forklift may be required